Return And Refund Policy
*Return policy is simple. Please make sure that you can only claim the product within 24-Hours once delivered to you, after that request will be not accepted.
- The product must be in its original condition.
- If you receive an electronic item in damaged/ broken, expired condition or any product that does not match its description, you can return it within 24 hours for replacement / exchange.
- For complain, contact us through the official phone number during business hours or place an email at support@almaket.com
- If you fail to contact us through phone number, then must drop an email to us within 24-Hours of time limit.
- For complain you must mention your order number and proper reason for returning the product.
- The product has only 24-Hours check warranty after that no claim will be accepted.
- The electronic products that have 6 months or 1 year brand warranty will be claimed by yourself at that brand’s service center.
- If the parcel is open or unsealed, then you must inform us.
- Â If the product is broken during shipping or some item is missing in the parcel, then inform us the relevant query.
- Return is only possible if the product is unopened.
- Return of opened products is only possible if a fault is found.
- Flash sale Item in non-refundable.
- For returning a product shipping charges is paid by the customer. You can ship it to us using any courier service at the given address.
Refund Poilcy
- You can get a voucher of returned item amount and buy any other product using that voucher.
- For getting voucher you must have to contact us over the email or contact number during the business hours.
- Your faulty product will be replaced with a new one within a couple of days.